Files
Ticketsystem/public/user-script.js
T
2026-02-26 16:29:28 +01:00

430 lines
15 KiB
JavaScript

document.addEventListener('DOMContentLoaded', () => {
const isAdminView = document.body.classList.contains('admin-view');
const createForm = document.getElementById('create-form');
const ticketsContainer = document.getElementById('tickets-container');
const statusFilter = document.getElementById('status-filter');
const categoryFilter = document.getElementById('category-filter');
const searchInput = document.getElementById('search-input');
// Webhook configuration - will be loaded dynamically
let webhookConfig = null;
// --- Ticket Modal Elements ---
const openModalBtn = document.getElementById('open-modal-btn');
const modal = document.getElementById('create-ticket-modal');
const closeModalBtn = document.getElementById('close-modal-btn');
// --- PFP Modal Elements ---
const updatePfpBtn = document.getElementById('update-pfp-btn');
const pfpModal = document.getElementById('update-pfp-modal');
const closePfpModalBtn = document.getElementById('close-pfp-modal-btn');
const dropZone = document.getElementById('drop-zone');
const fileInput = document.getElementById('pfp-file-input');
const uploadPfpBtn = document.getElementById('upload-pfp-btn');
let selectedPfpFile = null;
let allTickets = [];
// --- Helper ---
function formatStatusClass(status) {
if (!status) return 'Unknown';
return status
.split(' ')
.map(s => s.charAt(0).toUpperCase() + s.slice(1).toLowerCase())
.join('-');
}
// --- Webhook Functions ---
async function loadWebhookConfig() {
try {
const response = await fetch('/api/webhooks');
if (response.ok) {
webhookConfig = await response.json();
console.log('Webhook configuration loaded:', webhookConfig.configured);
} else {
console.warn('Failed to load webhook configuration');
webhookConfig = { admin: null, user: null, configured: { admin: false, user: false } };
}
} catch (error) {
console.error('Error loading webhook configuration:', error);
webhookConfig = { admin: null, user: null, configured: { admin: false, user: false } };
}
}
async function sendWebhookNotification(webhookUrl, message) {
if (!webhookUrl) {
console.log('No webhook URL provided, skipping notification');
return;
}
try {
const response = await fetch(webhookUrl, {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify(message)
});
if (!response.ok) {
console.error(`Webhook notification failed: ${response.status} ${response.statusText}`);
} else {
console.log('Webhook notification sent successfully');
}
} catch (error) {
console.error('Failed to send webhook notification:', error);
}
}
async function sendAdminWebhook(ticket) {
if (!webhookConfig?.admin) {
console.log('Admin webhook not configured, skipping notification');
return;
}
const message = {
embeds: [{
title: '🎫 New Ticket Created',
description: `**Ticket #${ticket.id}**: ${ticket.title}`,
fields: [
{ name: '👤 Requester', value: 'Laila' },
{ name: '📊 Status', value: ticket.status || 'Open', inline: true },
{ name: '⚡ Priority', value: ticket.priority || 'None', inline: true },
{ name: '📂 Category', value: ticket.category || 'None', inline: true },
{ name: '📝 Description', value: ticket.description.length > 100 ?
ticket.description.substring(0, 100) + '...' :
ticket.description, inline: false }
],
timestamp: new Date().toISOString(),
color: 0x00ff00,
footer: {
text: 'Ticket System',
icon_url: 'https://cdn-icons-png.flaticon.com/512/2666/2666505.png'
}
}]
};
await sendWebhookNotification(webhookConfig.admin, message);
}
// --- Ticket Modal Open/Close ---
function openModal() {
if (modal) {
const scrollBarWidth = window.innerWidth - document.documentElement.clientWidth;
modal.style.display = 'flex';
document.body.style.overflow = 'hidden';
document.documentElement.style.overflow = 'hidden';
if (scrollBarWidth > 0) {
document.body.style.paddingRight = scrollBarWidth + 'px';
}
}
}
function closeModal() {
if (modal) {
modal.style.display = 'none';
document.body.style.overflow = '';
document.documentElement.style.overflow = '';
document.body.style.paddingRight = '';
}
}
function outsideClickListener(event) {
if (event.target === modal) closeModal();
}
function escKeyListener(event) {
if (event.key === 'Escape' && modal.style.display === 'flex') {
closeModal();
}
}
if (openModalBtn) openModalBtn.addEventListener('click', openModal);
if (closeModalBtn) closeModalBtn.addEventListener('click', closeModal);
if (modal) {
window.addEventListener('click', outsideClickListener);
window.addEventListener('keydown', escKeyListener);
}
// --- PFP Modal Open/Close ---
function openPfpModal() {
if (pfpModal) {
const scrollBarWidth = window.innerWidth - document.documentElement.clientWidth;
pfpModal.style.display = 'flex';
document.body.style.overflow = 'hidden';
document.documentElement.style.overflow = 'hidden';
if (scrollBarWidth > 0) {
document.body.style.paddingRight = scrollBarWidth + 'px';
}
}
}
function closePfpModal() {
if (pfpModal) {
pfpModal.style.display = 'none';
document.body.style.overflow = '';
document.documentElement.style.overflow = '';
document.body.style.paddingRight = '';
}
}
if (updatePfpBtn) updatePfpBtn.addEventListener('click', openPfpModal);
if (closePfpModalBtn) closePfpModalBtn.addEventListener('click', closePfpModal);
if (pfpModal) {
window.addEventListener('click', (e) => {
if (e.target === pfpModal) closePfpModal();
});
window.addEventListener('keydown', (e) => {
if (e.key === 'Escape' && pfpModal.style.display === 'flex') closePfpModal();
});
}
// --- Drag & Drop Logic ---
if (dropZone) {
dropZone.addEventListener('click', () => fileInput.click());
dropZone.addEventListener('dragover', (e) => {
e.preventDefault();
dropZone.style.borderColor = '#10b981';
});
dropZone.addEventListener('dragleave', () => {
dropZone.style.borderColor = '#4b5563';
});
dropZone.addEventListener('drop', (e) => {
e.preventDefault();
dropZone.style.borderColor = '#4b5563';
const file = e.dataTransfer.files[0];
if (file && file.type.startsWith('image/')) {
selectedPfpFile = file;
dropZone.querySelector('p').textContent = file.name;
}
});
}
if (fileInput) {
fileInput.addEventListener('change', (e) => {
const file = e.target.files[0];
if (file && file.type.startsWith('image/')) {
selectedPfpFile = file;
dropZone.querySelector('p').textContent = file.name;
}
});
}
// --- Upload PFP ---
if (uploadPfpBtn) {
uploadPfpBtn.addEventListener('click', async () => {
if (!selectedPfpFile) {
alert('Please select an image first.');
return;
}
const formData = new FormData();
formData.append('pfp', selectedPfpFile, 'user.jpg');
try {
const res = await fetch('/api/upload-pfp', {
method: 'POST',
body: formData
});
if (!res.ok) throw new Error('Upload failed');
alert('Profile picture updated!');
closePfpModal();
window.location.reload();
} catch (err) {
console.error(err);
alert('Error uploading profile picture');
}
});
}
// --- API ---
async function fetchTickets() {
try {
const res = await fetch('/api/tickets');
return await res.json();
} catch (err) {
console.error('Error fetching tickets:', err);
return [];
}
}
async function createTicket(ticket) {
try {
const res = await fetch('/api/tickets', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify(ticket)
});
return await res.json();
} catch (err) {
console.error('Error creating ticket:', err);
throw err;
}
}
// --- Date Formatting ---
function formatDate(dateStr) {
return new Date(dateStr).toLocaleDateString(undefined, {
year: 'numeric', month: 'short', day: 'numeric'
});
}
// --- Render ---
function renderFilteredTickets() {
const status = statusFilter?.value || 'all';
const category = categoryFilter?.value || 'all';
const search = searchInput?.value.trim().toLowerCase() || '';
const openTickets = allTickets.filter(ticket =>
(ticket.status || '').toLowerCase() !== 'closed'
);
const closedTickets = allTickets.filter(ticket =>
(ticket.status || '').toLowerCase() === 'closed'
);
const filteredOpen = openTickets.filter(ticket => {
const ticketStatus = (ticket.status || '').toLowerCase();
const ticketCategory = (ticket.category || '').toLowerCase();
const ticketTitle = (ticket.title || '').toLowerCase();
const ticketDescription = (ticket.description || '').toLowerCase();
const matchesStatus = status === 'all' || ticketStatus === status.toLowerCase();
const matchesCategory = category === 'all' || ticketCategory === category.toLowerCase();
const matchesSearch =
ticketTitle.includes(search) ||
ticketDescription.includes(search);
return matchesStatus && matchesCategory && matchesSearch;
});
const filteredClosed = closedTickets.filter(ticket => {
const ticketCategory = (ticket.category || '').toLowerCase();
const ticketTitle = (ticket.title || '').toLowerCase();
const ticketDescription = (ticket.description || '').toLowerCase();
const matchesCategory = category === 'all' || ticketCategory === category.toLowerCase();
const matchesSearch =
ticketTitle.includes(search) ||
ticketDescription.includes(search);
return matchesCategory && matchesSearch;
});
renderTickets([...filteredOpen, ...filteredClosed]);
}
function renderTickets(tickets) {
const openContainer = document.getElementById('tickets-container');
const closedContainer = document.getElementById('closed-tickets-container');
openContainer.innerHTML = '';
closedContainer.innerHTML = '';
if (!tickets.length) {
openContainer.innerHTML = `
<div class="empty-state">
<i class="fas fa-inbox"></i>
<h3>No tickets found</h3>
<p>Try changing your filters or create a new ticket</p>
</div>`;
closedContainer.innerHTML = '';
return;
}
tickets.sort((a, b) => new Date(b.created_at) - new Date(a.created_at));
tickets.forEach(ticket => {
const statusSafe = formatStatusClass(ticket.status);
const prioritySafe = (ticket.priority || 'None');
const el = document.createElement('div');
el.className = `ticket status-${statusSafe.replace(/\s+/g, '-')}`;
el.innerHTML = `
<h3>${ticket.title} <span class="ticket-id">#${ticket.id}</span> <small class="total-time"> Time Cin: (${ticket.total_time} min)</small> </h3>
<p class="description">${ticket.description}</p>
<div class="meta">
<span class="requester"><i class="fas fa-user"></i> ${ticket.requester}</span>
<span class="date"><i class="fas fa-calendar"></i> ${formatDate(ticket.created_at)}</span>
${ticket.category ? `<span class="category"><i class="fas fa-tag"></i> ${ticket.category}</span>` : ''}
</div>
<div class="status-row">
<div class="status status-${statusSafe.replace(/\s+/g, '-')}">
<i class="fas fa-circle"></i> ${ticket.status}
</div>
<div class="priority priority-${prioritySafe.replace(/\s+/g, '-')}">
<i class="fas fa-flag"></i> ${prioritySafe}
</div>
</div>
<div class="ticket-actions">
<a href="/ticketview/ticket-view-user.html?id=${ticket.id}" class="action-btn view-btn">
<i class="fas fa-eye"></i> View Details
</a>
</div>
`;
if ((ticket.status || '').toLowerCase() === 'closed') {
closedContainer.appendChild(el);
} else {
openContainer.appendChild(el);
}
});
}
// --- Handlers ---
let isSubmittingTicket = false; // prevent double submit
async function handleCreateTicket(e) {
e.preventDefault();
if (isSubmittingTicket) return;
isSubmittingTicket = true;
const title = document.getElementById('title')?.value.trim();
const description = document.getElementById('description')?.value.trim();
const priority = document.getElementById('priority')?.value;
const category = document.getElementById('category')?.value;
if (!title || !description) {
alert('Please fill in all required fields');
isSubmittingTicket = false;
return;
}
const submitBtn = createForm.querySelector('.btn-primary');
submitBtn.disabled = true;
const ticket = {
title,
description,
priority,
category,
requester: 'Laila',
status: 'Open'
};
try {
const createdTicket = await createTicket(ticket);
createForm.reset();
closeModal();
await refreshTickets();
await sendAdminWebhook({
id: createdTicket.id,
title,
description,
priority,
category,
status: 'Open'
});
submitBtn.innerHTML = '<i class="fas fa-check"></i> Created!';
submitBtn.style.backgroundColor = '#28a745';
setTimeout(() => {
submitBtn.innerHTML = '<i class="fas fa-paper-plane"></i> Create Ticket';
submitBtn.style.backgroundColor = '';
submitBtn.disabled = false;
isSubmittingTicket = false;
}, 2000);
} catch {
alert('Failed to create ticket');
submitBtn.disabled = false;
isSubmittingTicket = false;
}
}
async function refreshTickets() {
allTickets = await fetchTickets();
renderFilteredTickets();
}
// --- Init ---
async function initialize() {
await loadWebhookConfig();
await refreshTickets();
}
if (createForm) createForm.addEventListener('submit', handleCreateTicket);
if (statusFilter) statusFilter.addEventListener('change', renderFilteredTickets);
if (categoryFilter) categoryFilter.addEventListener('change', renderFilteredTickets);
if (searchInput) searchInput.addEventListener('input', renderFilteredTickets);
initialize();
});